SyNCH District Co-ordinator

Company information

Company

HST Careers

Division

HSS

Health Systems Trust is an innovative non-profit organisation working to strengthen ongoing development of comprehensive health systems in southern Africa

Province

Eastern Cape

District

Nelson Mandela Bay Municipality

Job Specification Information

Title

SyNCH District Co-ordinator

Description

The Health Systems Trust (HST) seeks to appoint a SyNCH District Co-ordinator to support the implementation, scale-up, optimisation and sustainability of the national SyNCH digital health platform for the Central Chronic Medicine Dispensing and Distribution (CCMDD) programme. This role forms part of the national SyNCH Scale-Up and Integration initiative under the Bill & Melinda Gates Foundation (BMGF)-funded programme, supporting digital health transformation at district level. The position will be based in the Nelson Mandela Bay District (Eastern Cape). The Co-ordinator will provide technical leadership, co-ordination and oversight to ensure effective implementation, integration and utilisation of SyNCH and related digital health systems across facilities, sub-districts and hospitals. The SyNCH District Co-ordinator will work closely with Department of Health (DoH) District Management Teams, facility staff, Information and Communications Technology (ICT) units, District Support Partners (DSPs), and the SyNCH Helpdesk to strengthen digital capacity, improve system adoption, and drive performance. Candidates based in Nelson Mandela Bay are encouraged to apply, as HST is unable to cover relocation costs. This is a fixed term contract position, renewable subject to availability of funding.

Key Responsibilities

• Conduct readiness assessments and support district roll-out of new SyNCH modules. • Ensure alignment with national digital health standards, CCMDD guidelines, and the SyNCH Scale-Up and Integration Plan. • Co-ordinate district-level system support and ensure timeous escalation and resolution of ICT and system issues. • Monitor system utilisation, identify performance gaps, and implement practical corrective actions. • Lead training, mentoring and coaching of master trainers and district teams on SyNCH utilisation. • Maintain accurate training records and support sustainable skills transfer. • Strengthen collaboration with DoH district teams, DSPs, ICT units and facility staff to support smooth implementation and scale-up. • Communicate system updates, progress and key decisions to relevant stakeholders. • Track and report on district performance, utilisation trends and implementation progress. • Provide data-driven insights to strengthen decision-making and patient follow-up. • Manage HST ICT Technicians where applicable.

Key Attributes

• Strong ICT competence with the ability to troubleshoot, support and optimise digital health tools. • Strong skills in training, facilitation, system orientation and capacity-building at facility and district level.

Education Required

Matric

Qualification Required

• A National Diploma in ICT, Health Sciences, Information Systems or a related field (NQF level 6). • Knowledge of the public health sector policies and procedures will be advantageous. • English language proficiency, both verbal and written. • A valid driver’s licence.

Experience Required

• Three to five years’ experience in Public Health, digital health or health system strengthening. • Demonstrated experience in monitoring and evaluation, including use of data for decision-making. • Experience in stakeholder engagement with the ability to work across facility, district and partner structures. • Experience in health data management, data validation and interpretation of routine programme reports. • Experience in co-ordinating or supporting digital system roll-out, user support, and/or ICT projects.

Remuneration

A salary package commensurate with the successful candidate’s experience and qualifications and in line with HST’s Job Grading System will be offered.

Other Job Details

APPLICATIONS and ENQUIRIES • Interested applicants must complete their application online: https://careers.hst.org.za/ • Applicants are to ensure that they understand and meet the requirements. • Applicants who meet the requirements must ensure that their online applications are completed in full, and that comprehensive CVs are uploaded with the online application in order to be considered. • The applicant’s CV must be saved with a filename reflecting their name and surname. • No applications sent via e-mail will be considered for the job, as all applicants must submit their applications online at the provided link. PLEASE NOTE: • Personal information collected is processed lawfully in terms of the Protection of Personal Information Act (POPIA). • Shortlisted candidates will be requested to submit certified copies of all qualifications and identity documents. • Applications received after the closing date will not be considered. • Correspondence will be limited to shortlisted candidates. • All shortlisted candidates will be subjected to reference and credential checks. • If you have not been contacted within 30 days of the closing date of this advertisement, please accept that your application has been unsuccessful. • HST reserves the right to not fill this position. CLOSING DATE FOR APPLICATIONS: 22 December 2025, at 16h30. Health Systems Trust subscribes to diversity and inclusivity, which is informed by the Company’s Employment Equity Plan. Based on this, African males, Indian males and people with disabilities who meet the job specifications (including but not limited to the required skills, knowledge and education), are encouraged to apply.